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LUTOC Customer Self-Service Portal

Providing your customers with "self-help" access to their information can save you time and effort

Give your customers the ability to help themselves with the Customer Self-Service Portal

The LUTOC Customer Portal will enable your customers to self-help without having to contact you directly. From the portal they can access all sorts of meaningful information relating to their agreed service contract with you,.

LUTOC Customer Portal Features

View service visit details

Your customers can now view when their next clean is scheduled for, including the time, date and name of cleaner scheduled to attend the clean

Access cleaning specifications and audit results

Allow your customers to view their completed audits and also other relevant documents including contract T's and C's and cleaning specifications

Allow customers to edit their own details

The portal will enable your customers to keep their information up to date by allowing them the to edit their own profile

Log incidents & feedback or request additional services

Customers will have the ability to log incidents through the portal, which you can then action accordingly when time permits

There are numerous time saving functions that can be carried out in the portal

By using the customer portal your customers can literally help-themselves to information as and when it suits them, regardless of whether or not you are available. Your customers can send messages to you which you can reply to when you are ready, they can also edit and update their own contact details saving you a job!

Do you want to find out more about the customer portal?

Customers can send you messages through the portal, which you can reply to from the main LUTOC interface

All updates or Incidents that are logged in the customer portal will be displayed in the main user interface in LUTOC and you will be notified of any customer communication via the messages system. You can reply to customer messages when you are free.